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Terms of Service

TERMS AND CONDITIONS
Last updated: Nov 8, 2022

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.davidwolfe.com/ website (the "Service") operated by Chaga Inc. ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

PLEASE READ! https://www.davidwolfe.com REQUIRES CONSIDERATION FOR AND AS A CONDITION OF ALLOWING YOUR USE OF https://www.davidwolfe.com.

BY ACCESSING OR USING THIS SITE YOU REPRESENT THAT YOU HAVE THE FULL AUTHORITY TO ACT TO BIND YOURSELF, ANY THIRD PARTY, COMPANY, OR LEGAL ENTITY, AND THAT YOUR USE AND/OR INTERACTION, AS WELL AS CONTINUING TO USE OR INTERACT, WITH THE SITE CONSTITUTES YOUR HAVING READ AND AGREED TO THESE TERMS OF USE AS WELL AS OTHER AGREEMENTS THAT WE MAY POST ON THE SITE.

BY VIEWING, VISITING, USING, OR INTERACTING WITH https://www.davidwolfe.com OR WITH ANY BANNER, POP-UP, OR ADVERTISING THAT APPEARS ON IT, YOU ARE AGREEING TO ALL THE PROVISIONS OF THIS TERMS OF USE POLICY AND THE PRIVACY POLICY OF https://www.davidwolfe.com.

https://www.davidwolfe.com SPECIFICALLY DENIES ACCESS TO ANY INDIVIDUAL THAT IS COVERED BY THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) OF 1998.

https://www.davidwolfe.com RESERVES THE RIGHT TO DENY ACCESS TO ANY PERSON OR VIEWER FOR ANY LAWFUL REASON. UNDER THE TERMS OF THE PRIVACY POLICY, WHICH YOU ACCEPT AS A CONDITION FOR VIEWING, https://www.davidwolfe.com IS ALLOWED TO COLLECT AND STORE DATA AND INFORMATION FOR THE PURPOSE OF EXCLUSION AND FOR MANY OTHER USES.

THIS TERMS OF USE AGREEMENT MAY CHANGE FROM TIME TO TIME. VISITORS HAVE AN AFFIRMATIVE DUTY, AS PART OF THE CONSIDERATION FOR PERMISSION TO ACCESS https://www.davidwolfe.com, TO KEEP THEMSELVES INFORMED OF SUCH CHANGES BY REVIEWING THIS TERMS OF USE PAGE EACH TIME THEY VISIT https://www.davidwolfe.com.

PARTIES TO THE TERMS OF USE AGREEMENT

Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as “Visitors,” are parties to this agreement. The website and its owners and/or operators are parties to this agreement, herein referred to as “Website.”

USE OF INFORMATION FROM THIS WEBSITE

Unless you have entered into an express written contract with this website to the contrary, visitors, viewers, subscribers, members, affiliates, or customers have no right to use this information in a commercial or public setting; they have no right to broadcast it, copy it, save it, print it, sell it, or publish any portions of the content of this website. By accessing the contents of this website, you agree to this condition of access and you acknowledge that any unauthorized use is unlawful and may subject you to civil or criminal penalties. Again, Visitor has no rights whatsoever to use the content of, or portions thereof, including its databases, invisible pages, linked pages, underlying code, or other intellectual property the site may contain, for any reason or for any use whatsoever. In recognition of the fact that it may be difficult to quantify the exact damages arising from infringement of this provision, Visitor agrees to compensate the owners of https://www.davidwolfe.com with liquidated damages in the amount of U.S. $100,000, or, if it can be calculated, the actual costs and actual damages for breach of this provision, whichever is greater. Visitor warrants that he or she understands that accepting this provision is a condition of accessing https://www.davidwolfe.com and that accessing https://www.davidwolfe.com constitutes acceptance.

SHIPPING POLICY

We use USPS.com, UPS, and DHL International to ship regular orders. You will be able to choose your desired specific shipping method during your online ordering and checkout process on this Site. However, please note that from time to time, Chaga Inc., will choose an alternative shipping method based on current shipping rates and transit times. All orders are shipped Monday through Friday, except on holidays. Orders received after 12:00 pm (noon) PST, will be shipped the following business day at the very earliest.

For domestic orders, we will do everything possible to ship your orders within 24 to 48 hours after receipt IF ALL PRODUCTS ARE IN STOCK and as long as we are not in HIGH VOLUME ORDER PERIOD (which happens periodically — especially nearing holidays and online events such as David Wolfe Detox Group Events). During a High Volume Period, it may take 3-9 business days to get your order shipped plus an additional 2-3 days transit time to you (5-12 business days). If any products are OUT OF STOCK in your order or if you placed a pre-order, we may hold your order for a week or two in order to get everything into one shipment. Once shipped, allow 2-3 days transit time.

If you need your order expedited, please call +1 775 429 6533 for possible scheduling and expedited shipping rates, or email us at support@davidwolfe.com. Shipping for Saturday delivery is possible with an extra shipping surcharge. All regular shipping charges (if applicable) will be added to your total order once you login to this Site and complete your order. Customs Fees will apply to International Orders! When you place an online order through shop.davidwolfe.com, a tracking number will be sent to you via email. If you place an order via phone or fax, you must request this tracking number to be sent to you via phone, fax, or email. This service is for your information only, and although every effort is made to give accurate information, we cannot guarantee delivery on the exact date mentioned by this system. Chaga Inc. IS NOT RESPONSIBLE FOR THE ACCURACY OF ADDRESS INFORMATION INPUTTED INTO OUR WEBSITE AT TIME OF ORDER PLACEMENT.

For international orders, due to past issues with fraud, we will take extra steps to verify the order and we often contact the customer via email or telephone to confirm the order one more time, just to be sure. These orders may take 1-3 weeks to ship and also several weeks to arrive depending on the country. Chaga Inc. are not responsible for Customs fees or the shipment being rejected at the border. If the shipment is returned, the customer will be contacted and refunded minus shipping fees and the 3% restocking fee.

You may also add additional insurance to your order by calling us at 1-775-429-6653.

Note: the customer is responsible for the FULL value of a shipment if they enter an incorrect shipping address and the products are shipped based on that incorrect address.

 

RETURNS AND REFUND POLICY

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Returns 

The following returns policy applies to all items sold on Chaga Inc.

If you are not fully satisfied with your Physical Product purchase, you have 30 days from the purchase date to return it. Please FIRST contact our Customer Service at: support@davidwolfe.com or +1 775-429-6533 (775-42-WOLFE)

You may return it with your original sales receipt, gift receipt or original packing slip. We can exchange the item or refund your full purchase price.

The product has to be received and in acceptable condition to qualify/be approved for a refund. Opened products are not eligible for return. For clarity, items must be returned in the original unopened manufacturer's packaging.

An item is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

- Was in a physically damaged condition at the time of delivery
- Has one or more parts of accessories missing
- Does not match with what was ordered

The refund amount will be for the amount of the product(s) less a 3% restocking fee and original shipping charges are non-refundable. Customers are also responsible for paying for shipping to return the item(s). We encourage returning the parcel using service with tracking, as we are not responsible to issue a refund for parcels we do not receive. 

Customs Fees & Returns
You cannot return physical products because you do not want to accept Custom Fees in your country. By purchasing from Chaga Inc., you are agreeing to pay Customs Fees in your country to receive your products. We cannot control Custom Fees, that is between you and your government institutions.

General Return/Refund Info
There is no refund on Digital Products including courses, memberships and any paid streaming content. To be clear: We offer No Refunds on Digital and Event Products, such as our Group Detox Cleanses.

Once again: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Gift cards are not returnable.

To complete your return, we require a receipt or proof of purchase so we can track down your order in our system.

There are certain situations where only partial refunds are granted (if applicable) 
Book(s) with obvious signs of use.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@davidwolfe.com

Sale items (if applicable) 
One cannot purchase product(s) on sale and then return it/them for the non-sale price.

Gifts 
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and s/he will find out about your return.

Shipping 
To return your product, you should mail your product to:

Chaga Inc

18445 HWY 105 W

 

Ste 102 - PMB 265

 

Montgomery, TX

 

77356

 

You may be responsible for paying for your own shipping costs for returning your item depending on who is responsible for the return; if we are responsible we will pay for shipping. Shipping costs are typically non-refundable. If you receive a refund and you are responsible for shipping, the cost of return shipping will be deducted from your refund. 

Exchanges

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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PRIVACY POLICY

Chaga Inc. ("us", "we", or "our") operates the https://www.davidwolfe.com/ website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

Welcome to https://shop.davidwolfe.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Chaga Inc. (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

This refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business transaction, and the nature and size of the advertised inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Chaga Inc. is securely stored and is not accessible to third parties or employees of Chaga Inc. except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://www.davidwolfe.com, with the drawback that certain features of website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.

How does Chaga Inc. use login information?

Chaga Inc. uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

Chaga Inc. has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

Disclosure of Personally Identifiable Information to comply with the law.

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at support@davidwolfe.com

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under data protection law

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:

https://www.davidwolfe.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

OWNERSHIP OF WEBSITE OR RIGHT TO USE, SELL, PUBLISH CONTENTS OF THIS WEBSITE

The website and its contents are owned or licensed by the website’s owner. Material contained on the website must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever in the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website.

HYPERLINKING TO SITE, CO-BRANDING, “FRAMING” AND REFERENCING SITE PROHIBITED

Unless expressly authorized by website, no one may hyperlink this site, or portions thereof, (including, but not limited to, logotypes, trademarks, branding or copyrighted material) to theirs for any reason. Furthermore, you are not permitted to reference the URL (website address) of this website or any page of this website in any commercial or non-commercial media without express permission from us, nor are you allowed to ‘frame’ the site. You specifically agree to cooperate with the Website to remove or de-activate any such activities, and be liable for all damages arising from violating this provision. In recognition of the fact that it may be difficult to quantify the exact damages arising from infringement of this provision, you agree to compensate the owners of https://www.davidwolfe.com with liquidated damages in the amount of U.S. $100,000, or, if it can be calculated, the actual costs and actual damages for breach of this provision, whichever is greater. You warrant that you understand that accepting this provision is a condition of accessing https://www.davidwolfe.com and that accessing https://www.davidwolfe.com constitutes acceptance.

DISCLAIMER FOR CONTENTS OF SITE

https://www.davidwolfe.com disclaims any responsibility for the accuracy of the content appearing at, linked to on, or mentioned on https://www.davidwolfe.com. Visitors assume all risk relating to viewing, reading, using, or relying upon this information. Unless you have otherwise formed an express contract to the contrary with us, you have no right to rely on any information contained herein as accurate. We make no such warranty.

DISCLAIMER FOR HARM CAUSED TO YOUR COMPUTER OR SOFTWARE FROM INTERACTING WITH THIS WEBSITE OR ITS CONTENTS. VISITOR ASSUMES ALL RISK OF VIRUSES, WORMS, OR OTHER CORRUPTING FACTORS.

We assume no responsibility for damage to computers or software of the visitor or any person the visitor subsequently communicates with from corrupting code or data that is inadvertently passed to the visitor’s computer. Again, visitor views and interacts with this site, or banners or pop-ups or advertising displayed thereon, at his own risk.

DISCLAIMER FOR HARM CAUSED BY DOWNLOADS

Visitor downloads information from this site at his own risk. Website makes no warranty that downloads are free of corrupting computer codes, including, but not limited to, viruses and worms.

LIMITATION OF LIABILITY

By viewing, using, or interacting in any manner with this site, including banners, advertising, or pop-ups, downloads, and as a condition of the website to allow his lawful viewing, Visitor forever waives all right to claims of damage of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or commercial in nature. For any jurisdictions that may now allow for these exclusions our maximum liability will not exceed the amount paid by you, if any, for using our website or service.

Additionally, you agree not to hold us liable for any damages related to issues beyond our control, including but not limited to, acts of God, war, terrorism, insurrection, riots, criminal activity, natural disasters, disruption of communications or infrastructure, labor shortages or disruptions (including unlawful strikes), shortages of materials, and any other events which are not within our control.

INDEMNIFICATION

Visitor agrees that in the event he causes damage to us or a third party as a result of or relating to the use of https://www.davidwolfe.com, Visitor will indemnify us for, and, if applicable, defend us against, any claims for damages.

SUBMISSIONS

Visitor agrees as a condition of viewing, that any communication between Visitor and Website is deemed a submission. All submissions, including portions thereof, graphics contained thereon, or any of the content of the submission, shall become the exclusive property of the Website and may be used, without further permission, for commercial use without additional consideration of any kind. Visitor agrees to only communicate that information to the Website, which it wishes to forever allow the Website to use in any manner as it sees fit. “Submissions” is also a provision of the Privacy Policy.

NOTICE

No additional notice of any kind for any reason is required to be given to Visitor and Visitor expressly warrants an understanding that the right to notice is waived as a condition for permission to view or interact with the website.

DISPUTES

As part of the consideration that the Website requires for viewing, using or interacting with this website, Visitor agrees to use binding arbitration for any claim, dispute, or controversy (“CLAIM”) of any kind (whether in contract, tort or otherwise) arising out of or relating to this purchase, this product, including solicitation issues, privacy issues, and terms of use issues.

Arbitration shall be conducted pursuant to the rules of the American Arbitration Association which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. Hearing will take place in the city or county of the owner of https://www.davidwolfe.com.

In no case shall the viewer, visitor, member, subscriber or customer have the right to go to court or have a jury trial. Viewer, visitor, member, subscriber or customer will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator’s decision will be final and binding with limited rights of appeal.

The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.

JURISDICTION AND VENUE

If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Viewer, visitor, member, subscriber or customer agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner unless otherwise here specified. In the event that litigation is in a federal court, the proper court shall be the closest federal court to the owner of https://www.davidwolfe.com’s address.

APPLICABLE LAW

Viewer, visitor, member, subscriber or customer agrees that the applicable law to be applied shall, in all cases, be that of the state of the owner of https://www.davidwolfe.com.

CONTACT INFORMATION

The Seller of this product is:

Mailing address:

Chaga Inc

18445 HWY 105 W

Ste 102 - PMB 265

Montgomery, TX

77356

Contact Email: support@davidwolfe.com or +1 775 429 6533 (775-42-WOLFE)

All Rights Reserved 2022.

 

 

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